We actively collect information from you both by asking you specific questions and by permitting you to communicate directly with us via e-mail or feedback forms. Some of the information that you submit may be personally identifiable information (that is, information that can be uniquely identified with you, such as your full name, e-mail address, mailing address, phone number and sales delivery, billing, and credit card information).
Some areas of this Website may require you to submit information in order for you to benefit from the specified features (such as purchasing a product or subscribing to our newsletter) or to participate in a particular activity (such as sweepstakes or other promotions). We also may collect information about you when you request information about our products, provide feedback on an online survey, including reviews and testimonials, contact us with a question or comment, participate in sweepstakes or other promotional offers, and when you subscribe to our newsletter or mailing list to receive special offers. We use your information to fulfill your order, provide customer service, and otherwise support your use of the Website. We may also use the information you provide to track your past purchases and provide you with a personalized profile of your shopping history. In addition, we may notify you about new services or special promotional programs, or send you offers or information.Health Information:
We are required by law to maintain records of our customers who report adverse reactions to our dietary supplement products. We ask for your explicit consent before collecting any information about your health or medical conditions. We will use this information only for the purposes of meeting our regulatory and legal obligations and will not share it with any third parties. You may withdraw your consent at any time by contacting us as described above.Non-Personal Information:
External Third Parties. We will disclose your personal information for the following limited business purposes:
We also will share your information in the following additional circumstances:
You may opt-out of having your information shared with third-parties and from receiving communications from us. To opt-out of having your information shared in this way, please e-mail [email protected] or call 1- 888-491-5043, Mon-Fri: 8am – 5pm PST. If you wish to opt-out of receiving marketing emails sent by us, you may contact us or click on the unsubscribe link that appears at the bottom of those messages. Please note that even if you opt-out of receiving marketing messages from us, you may continue to receive messages concerning any transaction you make with us (such as product purchases), or comments or inquiries you submit to us. If you would like to opt-out of any Snap Supplements text message campaign, please follow the instructions provided when you opt-in to the campaign; typically, responding “STOP” to your specific short code will opt you out of the campaign for which you signed up.
We will only retain your personal information for as long as necessary (generally 7 years) to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements we are subject to, as well as to resolve disputes, and enforce our agreements.
If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at [email protected].
We maintain reasonable security procedures to help protect against loss, misuse or unauthorized access, disclosure, alteration or destruction of the information you provide through our services. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
Among other safeguards, we use Secure Sockets Layer ("SSL") technology to help protect transmissions over the internet of your payment card data.
Unfortunately, no data transmission over the internet or stored on a server can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of your personal information. If you prefer not to transmit your credit card number over the internet, you can contact us using the toll-free number listed on the Website from which you want to order. If you have any questions regarding security, you can contact us at [email protected].
Our services are U.S. based and therefore, if you are using the services from outside the United States, including the European Union or European Economic Area, and provide us with personal information, please note that your personal information will be transferred, stored and processed in the United States using appropriate transfer mechanisms as required by applicable law. This is done either to ensure we are able to provide our services to you, or where not necessary for the provision of our services (such as in the case of providing you with marketing communications), it is done only with your consent. Please note, however, that the data protection laws in the United States may not be as comprehensive as those in your country of residence. We are, however, unable to provide our services without handling your personal information in the United States.
Your Rights. If you are a California resident, you can take advantage of the following rights:
To take advantage of any of the foregoing rights, or if you have questions about your rights, please contact us at [email protected]. We may take steps to verify your identity before responding to your request. If you exercise any of the foregoing rights, we will not discriminate against you, such as by denying you access to our products or restricting your access to products of certain pricing or quality. We will confirm receipt of your request within 10 business days and will respond to your request within 45 calendar days, after proper verification, unless we need additional time, in which case we will let you know.
Opt-out from emails: https://snapsupplements.com/unsubscribe
To submit an opt-out request: https://rakutenmarketing.com/legal-notices/subject-requests/
Effective date: May 6, 2021